['Privacy Policy \n\nWelcome to our online platform provided by Posh Paws Grooming Ltd. Protecting your privacy and personal data is of utmost importance to us. This privacy policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. \n\nInformation We Collect \nWe collect personal information that you voluntarily provide when using our services, including but not limited to: \n- Name \n- Contact information such as phone number and email address \n- Pet information relevant to grooming services \n- Payment details necessary for processing transactions \n- Communications and inquiries you send to us \n\nHow We Use Your Information \nYour data is used solely to provide and improve our pet grooming services and includes: \n- Scheduling and managing appointments \n- Processing payments and invoicing \n- Communicating important updates about services \n- Responding to customer service requests \n- Complying with legal and regulatory obligations \n\nLegal Basis for Processing Data \nWe process your personal information based on your consent, contractual necessity, or compliance with legal obligations. We strive to ensure all processing activities are lawful and transparent. \n\nData Sharing and Disclosure \nWe do not sell or rent your personal data. We may share your information with trusted third-party service providers who assist with payment processing, appointment scheduling, or IT services; these parties are bound by confidentiality agreements and are instructed to use your data only as needed. We may also disclose your data if required to comply with legal processes or protect our rights. \n\nData Retention \nYour personal data will be retained only as long as necessary to fulfill the purposes described in this policy or as required by law. Once the data is no longer needed, it will be securely deleted or anonymized. \n\nYour Rights \nUnder GDPR and relevant privacy laws, you have rights regarding your personal data, including: \n- The right to access the personal information we hold about you \n- The right to request correction of inaccurate data \n- The right to request deletion of your personal data \n- The right to restrict or object to certain processing activities \n- The right to data portability \n- The right to withdraw consent at any time without affecting the lawfulness of processing before withdrawal \n\nTo exercise any of these rights, please contact us at our physical address below. We will respond to your request in accordance with applicable laws. \n\nData Security \nWe implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes secure systems, access controls, and staff training on data protection. \n\nCookies and Tracking Technologies \nOur online platform may use cookies and similar technologies to enhance user experience, analyze site traffic, and support service functionality. You can control cookie preferences through your browser settings. \n\nChildren’s Privacy \nOur services are not directed at children under the age of 16. We do not knowingly collect personal data from children without parental consent. \n\nChanges to This Privacy Policy \nWe may update this policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our platform, and we encourage you to review it regularly. \n\nContact Information \nFor any questions, concerns, or requests regarding privacy or data protection, please contact: \n\nPosh Paws Grooming Ltd \n48 Kensington Gardens, Fifth Floor, \nManchester, Greater Manchester, M20 4AQ \nUnited Kingdom \n\nThank you for trusting our online platform with your information. Your privacy and satisfaction are priorities for Posh Paws Grooming Ltd.', 0.0012552000000000002, 'gpt-4.1-mini']